Help for Your A100, All in One Place

A100 supports both wired and Wi-Fi connections. Wired connection works plug-and-play; for Wi-Fi, select your network during initial setup and enter the password. Once connected, the indicator light turns normal and the device is ready to use.

A100 stores data locally on the device by default, with expandable storage up to a 512GB TF card. Your data never leaves the device — physical isolation for maximum security. Contracts, documents and knowledge bases stay on-premise and under your control.

Regular backups are recommended. Export your knowledge base and configuration from the management interface; for a full system-level backup solution, contact technical support for guidance.

Try the following: ① Check power and network connections; ② Restart the device and wait 1–2 minutes; ③ Make sure firmware/software is up to date. If the issue persists, contact technical support with the device logs, and we will respond during business hours.

Available updates are shown in the management interface. Keep the device online and follow the prompts to update. Back up your data before updating, and do not power off during the process.

Yes. A100 supports multiple agents on one device (e.g., brand monitoring + knowledge base + finance automation), each running independently. For capacity and performance guidance, contact technical support.